4 Lessons About Handling Stressed Customers That I Learned From Being a Mover

businessesWhat you do can impact your customers’ experience in a good or an unfortunate way.  Omar Soliman looks at how he and his company effectively deal with customer stress.  Would these suggestions work for you and your company?  Click here to discover more.

The Incredibly Boring Trait That All Great Leaders Need

businessesJessica Stillman says that “[a]s Walter Chen, CEO of startup iDoneThis, recently pointed out in a post on the company’s blog, when the search giant goes looking for leaders, it doesn’t focus on brag-worthy traits like boldness and bravery. Instead it looks mostly for something very, very boring. What is this magic quality?”  Click here to learn what that trait is.

Article: 10 Top Interview Questions to Ask Prospective Employees

interviewWhen you interview prospective employees are you asking the best questions to find out if they are a good fit for your company?  On Small Business Trends, Barry Moltz has posted an article called “10 Top Interview Questions to Ask Prospective Employees” and explains how these questions can help you learn more about a candidate.  Click here to read the entire article.