The U.S. Small Business Administration is partnering with Yelp to offer a free, two-part webinar to help small businesses deal effectively with online reviews as well as manage their online reputations.
According to this recent press release the one-hour webinars will begin at 2 p.m. EST on February 11 and February 25 and will cover:
-Best practices for getting started with online review sites
-An overview of how small businesses can join the conversations that are happening about their businesses online
-Tips on how to handle critical feedback and respond to reviews
-Ways to generate more buzz by creating exciting promotions and monitoring customer leads
Registration is required. Click on the links provided in the press release (above) to register.